Complete terms of service governing your use of our gaming platform
Last Updated: January 1, 2026
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
By accessing, browsing, or using the sing77 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your Account if already registered.
These Terms constitute a legally binding agreement between you and sing77. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following any such changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
Important Notice: Online gambling may be subject to legal restrictions in your jurisdiction. It is your sole responsibility to ensure that your use of the Platform complies with all applicable local, state, and national laws. sing77 operates under international gaming licenses and does not provide legal advice regarding the legality of online gambling in your specific location.
You must be at least 21 years of age to register an Account and use the Platform. sing77 strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate Account suspension and forfeiture of any funds or winnings.
The Platform is intended primarily for residents of Indonesia. By registering an Account, you confirm that you are physically located in a jurisdiction where online gambling is legal or not expressly prohibited. sing77 does not accept players from jurisdictions where online gambling is illegal under local law.
You warrant that you have full legal capacity to enter into this binding agreement and that you are not prohibited by law from participating in online gaming activities. You confirm that you are acting on your own behalf and not on behalf of any third party.
Each Player is permitted to hold only one Account with sing77. Creating multiple Accounts (also known as "multi-accounting") is strictly prohibited and will result in closure of all duplicate Accounts, forfeiture of bonuses, and potential confiscation of funds. If you believe you may have inadvertently created duplicate Accounts, contact our support team immediately.
To open an Account, you must complete the registration process by providing accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address. All information must be truthful and verifiable.
sing77 implements robust Know Your Customer (KYC) procedures to prevent fraud, money laundering, and underage gambling. You may be required to submit identity verification documents including:
Failure to complete KYC verification within a reasonable timeframe may result in restrictions on your Account, including limitations on deposits, gameplay, and withdrawals. sing77 reserves the right to request additional documentation at any time.
You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must not share your Account details with any third party. Any activities conducted through your Account are your responsibility, regardless of whether they were authorized by you. If you suspect unauthorized access to your Account, you must notify sing77 immediately.
sing77 accepts deposits via the following Indonesian payment methods:
The minimum deposit amount is Rp 10,000. Maximum deposit limits vary based on payment method and Player account status. VIP members may qualify for higher limits. All deposits are processed in Indonesian Rupiah (IDR).
Deposits are typically credited to your Account instantly upon confirmation from the payment provider. In rare cases, processing may take up to 15 minutes. If your deposit does not appear within this timeframe, contact customer support with your transaction reference number.
You may only deposit funds using payment methods registered in your own name. Third-party deposits (using someone else's bank account, credit card, or e-wallet) are strictly prohibited and may result in Account suspension and forfeiture of funds. This policy is enforced to prevent money laundering and fraud.
Players may request withdrawals of their Account balance at any time, subject to completion of KYC verification and fulfillment of any applicable bonus wagering requirements. Withdrawals are processed to the same payment method used for deposits, or to a verified alternative method registered in the Player's name.
sing77 processes withdrawals within an average of 3 minutes during standard operating hours. Processing times may extend up to 24 hours during peak periods or if additional verification is required. Withdrawals requested over weekends or Indonesian public holidays may experience minor delays due to banking system limitations.
The minimum withdrawal amount is Rp 50,000. Amounts below this threshold must remain in your Account balance or be wagered.
Standard accounts have daily withdrawal limits of Rp 50,000,000. Weekly limits are Rp 200,000,000. VIP members enjoy higher limits, with Gold tier members receiving unlimited withdrawals. Limits may be adjusted at sing77's discretion for security purposes.
All withdrawal requests are subject to security checks and KYC verification. sing77 reserves the right to request additional documentation before processing withdrawals, particularly for large amounts or first-time withdrawal requests.
sing77 offers various bonuses including welcome bonuses, reload bonuses, cashback, and promotional offers. Unless otherwise stated, bonuses are available only to Players who meet eligibility criteria specified in the promotion terms. Each bonus is subject to specific wagering requirements and validity periods.
All bonuses carry wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., "30x wagering requirement" means you must wager the bonus amount 30 times). Different game types contribute differently toward wagering requirements:
sing77 reserves the right to cancel bonuses, void winnings, and close Accounts if we suspect bonus abuse, including but not limited to: creating multiple accounts to claim bonuses repeatedly, using betting patterns designed to guarantee profits with minimal risk (bonus arbitrage), or colluding with other players. Our decisions regarding bonus abuse are final.
While active bonus wagering requirements are pending, maximum bet limits apply. Unless otherwise specified, the maximum bet per game round is Rp 100,000 or 10% of the bonus amount, whichever is lower. Exceeding maximum bet limits may void bonus funds and any winnings derived from them.
All games on the sing77 Platform operate using certified random number generators (RNGs) or live dealer outcomes. We partner exclusively with licensed game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and other internationally recognized studios. Game outcomes cannot be manipulated by sing77 or by players.
Players must not engage in any form of cheating, collusion, fraud, or other unfair practices. Prohibited activities include but are not limited to:
Detection of any prohibited activity will result in immediate Account suspension, forfeiture of funds, and potential legal action.
In the event of disconnection during gameplay due to internet connection issues, game results will be determined according to the game provider's disconnection policy. For live casino games, hands or rounds in progress at the time of disconnection will continue to completion according to standard game rules. For slots, any bonus rounds or free spins in progress will be completed automatically, and winnings credited to your Account balance.
sing77 is committed to promoting responsible gaming practices. We provide comprehensive tools to help players maintain control over their gambling activities, including:
If you believe your gambling is becoming problematic, please visit our Responsible Gaming page for additional resources and support. You can also contact our customer support team at any time for assistance with implementing protective measures on your Account.
Age Restriction: You must be at least 21 years of age to use this Platform. Underage gambling is strictly prohibited and will result in Account closure and forfeiture of funds.
sing77 operates the Platform on an "as is" and "as available" basis. We make no warranties or representations regarding the uninterrupted availability of the Platform, the absence of errors or bugs, or the accuracy of game outcomes beyond the certified operation of RNGs. To the maximum extent permitted by applicable law, sing77 disclaims all liability for:
In no event shall sing77's total liability to you exceed the amount you have deposited into your Account over the preceding 90-day period.
All content on the sing77 Platform, including but not limited to software, graphics, logos, text, images, and trademarks, is the exclusive property of sing77 or its licensors and is protected by international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any Platform content without express written permission.
If you have a complaint or dispute with sing77, you must first contact our customer support team via live chat, email, or WhatsApp. We will make every reasonable effort to resolve the matter amicably within 14 business days.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which sing77 holds its operating license. Any disputes that cannot be resolved through internal channels may be subject to binding arbitration or litigation in accordance with applicable international gaming regulations.
You may request closure of your Account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you after verification, subject to completion of wagering requirements for any active bonuses.
sing77 reserves the right to suspend or permanently close any Account if we believe you have violated these Terms, engaged in fraudulent activity, abused bonuses, or participated in any conduct detrimental to the Platform or other Players. In cases of suspected fraud or criminal activity, we reserve the right to withhold funds pending investigation and to cooperate with law enforcement authorities.
sing77 may modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated via email or Platform notification. Your continued use of the Platform following any such changes constitutes acceptance of the revised Terms. If you do not agree with the amendments, you must cease using the Platform and close your Account.
For questions, concerns, or assistance regarding these Terms and Conditions, please contact our customer support team:
All customer support communications are conducted in English and Indonesian for your convenience.
All players must be at least 21 years old to register and play. Age verification is mandatory for withdrawals.
Multiple accounts are strictly prohibited. Duplicate accounts will be closed and funds forfeited.
Deposits and withdrawals must use payment methods registered in your name only.
All bonuses carry wagering requirements that must be met before withdrawing winnings.
Cheating, collusion, bonus abuse, or fraudulent activity results in account closure.
Deposit limits, loss limits, self-exclusion, and other protective tools are available to all players.
Visit our FAQ page or explore our responsible gaming resources